Refund Policy

What you buy

Paid generation uses prepaid digital-service credits. The current one-time packs are 30 credits for US$4.99, 80 credits for US$9.99, and 200 credits for US$19.99. Image generation uses 2 credits; video generation uses 10 credits.

These packs are one-time purchases. They do not create a subscription or renew automatically, so there is nothing to cancel. Credits are for use within the service and are not cash, a bank balance, or a transferable financial asset.

Failed generations

When a generation task is recorded as failed, the credits consumed for that task are returned to your service balance. A credit return is not a refund to your bank card. If credits are not returned correctly, email us with the task details.

Money refunds

For a payment problem or monetary refund request, contact hi@losercoreai.com with the order number, purchase date, and reason. We review requests individually, taking account of the issue, credit usage, the payment provider's process, and applicable law. There is no automatic cash refund merely because a generation fails.

Nothing in this policy limits mandatory consumer rights or refunds required by applicable law. The full rules are in our Terms of Service. Do not send passwords or full payment-card details.